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Phillip morris marlboro – stale cigarettes, review 337864
17th of Jan, 2011 by non smoker 0 Votes I don’t blame you for not wanting to buy old cigs but it does zero good to blame the store. Most store owners and their employees know nothing about the dates on smokes. In most cases the tobacco rep comes around once a month or so and takes care of the old product found on the shelf, by giving them credit for it, or putting a sticker on it to allow the distributor to replace the carton. They do not take them back unless they are way out of date by over a year, and the store owners only choice is to sell them if they don’t allow them to be returned. As of last spring I think, we were told that most companies will not take them back at all, as in, all sales to the store are final! In turn, all sales to the customer are final! If you order them, I bring them to the counter for your inspection. If you pay for them they are yours. I will not exchange them or refund your money, THEY ARE YOURS. If we get stuck with a carton of old smokes, we either sell them or lose the 30 dollars we have invested. This means selling appr. 11 12 cartons without profit. I work at a store that works very hard to keep the freshest possible smokes on the shelf by rotating the product daily to keep it fresh. Smokes coming from the distributor however, are already 3 months old, and every six months the distributor cleans out the warehouse and sends smokes 6months old or older to us, that they find back in the corner somewhere. We have no choice but to sell them first and take newer product off the shelf until they’re gone. We are one of the three largest retailers in Missouri according to the rep I talked to, so if we can’t get them any fresher, nobody can. Or maybe because we can sell them so quickly, we get the old ones on purpose. We, “the store” are told that they are good to be sold for 14 16 months. So basically, if you don’t like it get the hell out of my store!