The small print

    5.1 Without prejudice to Article 5.2, passengers with disabilities or reduced mobility are not refused carriage on the basis of such disability or reduced mobility. Acceptance for carriage of young persons travelling alone, incapacitated persons, pregnant women, persons with illness, blind or visually impaired passengers or other people requiring special assistance is subject to specific prior arrangement with us pursuant to our Regulations. (click here for Regulations concerning these subjects).

    5.2 Passengers with disabilities or reduced mobility or their representative should contact us with details of any special assistance needs they may have on the day of booking or as soon as such needs become known but at least forty eight (48) hours prior to travel. We will then make all reasonable efforts to verify whether there is a reason which is justified on the grounds of safety which would prevent such Passenger being accommodated on the flight(s) concerned and, if so, make reasonable efforts to propose an acceptable alternative. In accordance with Regulation (EC) No. 1107/2006 we may refuse, on the grounds of disability or of reduced mobility to embark a disabled person or a person with reduced mobility only in order to meet applicable safety requirements or if the size of the aircraft or its doors makes the embarkation or carriage of that disabled person or person with reduced mobility physically impossible. Once any special assistance and needs have been accepted by us, we will provide embarkation and in flight assistance in accordance with Regulation (EC) No. 1107/2006 , and a disabled person or a person with reduced mobility who is denied embarkation on the grounds of his or her disability or reduced mobility and any person accompanying this person will be offered the right to reimbursement or re routing as provided for in Regulation (EC) No. 261/2004 (click here for the text setting out these rights) provided that all safety requirements are met. (click here for Regulations concerning the carriage of passengers with reduced mobility or blind/vision impaired passengers).


    6.1 All flights operate with allocated seating, we reserve the right to assign or reassign seats at any time, even after boarding of the aircraft. This may be necessary for operational, safety or security reasons.

    6.2 All passengers are required to check in online on / and print out their boarding passes. From the 01st April 2014 certain customers will be able to download a mobile boarding pass for the fee set out in our Consolidated Table of Fees .

    From the 8th April 2014 onwards online check in will open 30 days before each scheduled flight departure time for customers who purchase an allocated seat. Customers who do not wish to select and purchase an allocated seat, can check in online between 7 days and 2 hours before each booked flight and will be randomly allocated a seat free of charge. Once a passenger has checked in online they can reprint or download their boarding pass up to two (2) hours before each scheduled flight departure time. Each Boarding Pass must be printed and presented on an individual A4 page. Customers who fail to check in online within the above deadlines will be charged an Airport Check In fee at the rate set out in our Consolidated Table of Fees. Customers who do not present a boarding pass at the airport will be charged a Boarding Pass Re Issue fee at rate set out in our Consolidated Table of Fees

    6.3 If you fail to present a valid Boarding Pass at airport security or at the boarding gate and there is sufficient time to re issue you with an alternative form of Boarding Pass, you will be charged a Boarding Pass re issue fee at the rate set out in our Consolidated Table of Fees. All passengers departing from Moroccan airports must present their Boarding Pass at the local airport check in facility.

    6.4 All non EU/EEA citizens must have their travel documents checked and Boarding Pass stamped at our Visa/Document Check Desk before going through airport security.

    6.5 Any applicable Checked Baggage fees and/or excess baggage charges must be paid and your Checked Baggage deposited at a Bag Drop desk no later than forty (40) minutes prior to scheduled departure. Standard opening of Bag Drop desks is two hours before scheduled departure.

    6.6 You must produce valid travel documentation matching the details on your Boarding Pass for all flights both at airport security and at the boarding gate.

    6.7 You should be at the boarding gate at least thirty (30) minutes prior to scheduled departure. Boarding closes twenty (20) minutes prior to departure. If you arrive later than this at the boarding gate you will not be accepted for travel. For travel on a later flight, you will be required to make and pay for a new reservation.

    6.8 If you have purchased «Priority Boarding»(click here for Regulations concerning Priority Boarding) and report to the boarding gate no less than thirty (30) minutes prior to flight departure you will be able to proceed towards the aircraft before passengers who have not.

    6.9 You must not carry hot drinks aboard the aircraft or consume your own alcohol on board.

    6.10 You may not smoke in any part of an aircraft operated by us. Failure to adhere to this stipulation may result in severe criminal penalties being brought against you as well as all disruption costs being claimed against you.

    6.11 We will not be liable to you for any loss or expense incurred due to your failure to comply with Articles 6.1 to 6.6 above.


    7.1.1 We may refuse to conclude a contract of carriage with you or your Baggage if we have notified you in writing that we would not at any time after the date of such notice carry you on our flights.

    7.1.2 We may also refuse to carry you or your Baggage if one or more of the following have occurred or we reasonably believe may occur such action is necessary in order to comply with any applicable government laws, regulations, or orders the carriage of you or your Baggage may endanger or affect the safety, health, or materially affect the comfort of other passengers or crew your mental or physical state or attitude, behaviour or demeanour, including your impairment from alcohol or drugs, presents a hazard or risk to yourself, to passengers, to crew, or to property you have committed misconduct on a previous flight, and we have reason to believe that such conduct may be repeated you have refused to submit to a security check you have not paid the applicable fare, taxes, fees or charges you owe us any money in respect of a previous flight owing to payment having been dishonoured, denied or recharged against us you do not appear to have valid travel documents, may seek to enter a country through which you may be in transit, or for which you do not have valid travel documents, destroy your travel documents during flight or refuse to surrender your travel documents to the flight crew, against receipt, when so requested you cannot prove that you are the person named in the Boarding Pass you fail to observe our instructions with respect to safety or security. you have smoked, or attempted to smoke, on a previous flight with us.

    If we have, in the reasonable exercise of our discretion under this Article 7.1.2 refused to carry you on the basis of any of the above, or have removed y
    ou en route, we may cancel the remaining unused portion of your Ticket and you will not be entitled to further carriage. We will not be liable for any consequential loss or damage alleged due to any such refusal to carry


    8.1 BAGGAGE

    Twenty Cigarettes is a game with its own rules and a game with film history In Benning s «Screentests» we watch twenty individuals, each of them smoking a cigarette. Some of them are familiar, like Sharon Lockhart. Others we ve never seen before. But they all give us time to read their body language. We embark on a journey across foreign facial landscapes, through long inhalations into the inside of their bodies, and into the invisible world of their thoughts as we imagine them to be. James Benning is well known as the structuralist and documentarist who introduced the dimension of cinematic time into the landscape. One take lasts exactly three minutes, or the time it takes for a train to pass through a Californian landscape. This time round it s people who determine the length of the takes by smoking a cigarette. They stand among walls and shelves and only their movements, which they try to control, and the movement of the smoke, which they can t control, stipulate the coordinates of the filmic space. Benning makes a screenplay out of this and surprises us by once again creating something entirely new out of little more than smoke.